word of warning about seller

T

tiff

Club Member
Jul 22, 2010
1,305
955
Nr Eastbourne, East Sussex
Just a friendly word of warning about a seller on eBay.
He had a V6 pas pump listed on eBay a number of months back.
It didn't sell - I asked if he still had it, which he did, I asked again to confirm it was for a V6, he confirmed it was.
A deal was one for £89.99 delivered (outside of eBay)
It arrived, it wasn't the right one.
I contacted him, he refused to respond.
(Mechanic confirmed wrong one).
Item sent back to seller; he signed for it 12/04.
No refund as yet.
Wrote to him again this last week, outlining facts and requesting refund again. (letter signed-for).
No refund as yet, again.

Appears this person has no morals and is content in misdescribing items, taking money and not refunding.

I don't wish for anyone to be stung incase they are sold this item or see it listed.

His name is James Wolstenholme, and he lives in Wallsend. His eBay username is jamescougar2010.

I am now persuing the matter via the Police and most like small claims.

Just please don't be had over like I was!
 
did you pay via paypal? If so you can still raise a complaint through them.

You will have his postal address won't you?

And £89.99 for a used pump? Ouch!

Anyway - what a tool.

He has sent me questions asking for parts from me previously via ebay
 
no, it was a New Old Stock pump Si, I ain't that stupid!!!

I have his postal address, his email address....even snooped him on fb to get an idea what I'm dealing with...
 
Just in terms of the legalities.

You are probably looking at a civil claim.

The reason for that is, you have made a payment and he has supplied you with a part, albeit the wrong one.

The guy is clearly puddled in the head, but you are never going to prove an intention to deceive and therefore its a civil dispute over a transaction.

If you have paid via paypal (not gift) you can raise a grievance through them.

if you paid via a debit card, you can ask your bank to try and achieve a charge back.

Threaten a civil claim. it costs you £60 to do it....but i can't see how you would lose?
 
scunnycougar said:
if you paid via a debit card, you can ask your bank to try and achieve a charge back.
Click to expand...

You mean credit card. Credit card lenders do not like being screwed with by loose-cannon vendors. Debit cards have no such protections since the money (and therefore the risk) is yours.

I definitely agree with the idea of a civil claim though. Small claims court requires £60 and a small form to fill in.
 
small update - PayPal have refunded me in full.
seller admitted to them (but had refused to converse with myself either by email or letter) he had the item back but was refusing to refund until he had sold it on.
as he had the item since 12th April and made no listings for the pump since then or now, the lady at PayPal refunded me immediately
 
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