Well, I must have had several of those glitches that Richb was talking about, coz I have never had any problems with them. When I bought the new number plate and did the transfer I went to the DVLA office in Exeter (b*gger going to Wales!!!) and took about 10 mins to sort. I have just re-taxed the Coug on-line, sorted within 2 to 3 mins and couldn't believe my tax disc actually arrived in the post 2 days later!!!! So, I feel for everyone else who hasn't had that type of service.